PRIVACY POLICY FOR RAFTING THRILLS CETINA
INTRODUCTION
INTRODUCTION Welcome to the Rafting Thrills Cetina website, located at rafting-split.hr. This Privacy Policy outlines our commitment to protecting your personal information. Here we describe the types of data we collect, how we use and share them, and your rights under the General Data Protection Regulation (GDPR).
DATA CONTROLLER The Data Controller responsible for your personal data is Rafting Thrills Cetina. For any questions related to data protection, please contact us at:
Phone: Mario: +385 99 793 3245, Matea: +385 95 350 0405
E-mail: rafting.split@gmail.com
TYPES OF DATA WE COLLECT We collect the following data:
Personal data: name, email address, phone number, provided by you through reservation or inquiry forms.
Technical data: IP address, browser type, operating system, and how you interact with our website.
PURPOSE OF DATA PROCESSING We process your personal data for the following purposes:
To handle reservations and provide requested services
To communicate with you and respond to your inquiries
To enhance the quality of our services and user experience
To send relevant information and marketing communications, if consented
LEGAL BASIS FOR DATA PROCESSING We process your personal data based on:
Your consent (e.g., for marketing purposes)
Contractual obligations (providing booked services)
Our legitimate interests (improving services and our website)
DATA SHARING We will not sell your personal data. We share your information only with trusted partners essential for delivering services (e.g., web hosting providers), who are obliged to protect the confidentiality of your data. We may also disclose your data if legally required or to protect our rights and security.
DATA SECURITY We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
DATA RETENTION PERIOD We store your personal data for up to 365 days from the date of collection or as long as necessary to fulfill the purposes for which it was collected. After this period, personal data is permanently deleted.
YOUR RIGHTS UNDER GDPR Under GDPR, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Limit the processing of your data
Object to the processing of your data
Withdraw consent for data processing (if based on consent)
Data portability
To exercise these rights, please contact us using the contact details provided above.
COOKIES We use cookies to enhance user experience, analyze site traffic, and better understand user needs. For details about our cookie usage, please visit our Cookie Policy page.
GOOGLE MAPS AND YOUTUBE Our website uses Google Maps to show the meeting point location for rafting participants and YouTube for displaying promotional videos about rafting activities on the Cetina River. Both services may collect user data. By using our website, you agree to their data processing. For more details, please visit Google’s Privacy Policy: https://policies.google.com/privacy.
LINKS TO OTHER WEBSITES Our website may contain links to other websites. These websites have their own privacy policies for which we are not responsible.
CHANGES TO THE PRIVACY POLICY We reserve the right to update this Privacy Policy. Any changes will be published on this page with an updated revision date.
LAST UPDATE This Privacy Policy was last updated on March 24, 2025.